Stellar Partners, Inc. (Stellar) announced that it has been recognized as Merchant of the Year at Washington Dulles International Airport (IAD) by MarketPlace Development, the airport’s concessions program manager, at its recent 2016 Dulles International and Reagan National Airports Annual Concessions Excellence Awards celebration. Stellar operates Stellar News at (IAD), with two locations in Concourse B, as well as fashion jewelry store, Swarovski, also in Concourse B. Stellar has operated at IAD for 13years. The Concessions Excellence Awards recognize merchants for outstanding performance in both operations and customer service.
“We are very proud to receive this recognition for our retail operations at Washington Dulles International Airport, and we thank MarketPlace for this honor, as well as our associates, whose hard work and dedication have made this award possible,” said Stellar’s Founder & CEO Susan Stackhouse. “We also very much appreciate the long partnership we have had with MWAA(Metropolitan Washington Airports Authority), and look forward to many more years of successful operations delivering best-in-class service to travelers.”
Stellar, driven by a passion for innovation, beautifully designed stores, and providing an exceptional shopping experience for travelers, has been delivering “stellar” customer service since its founding by Susan Stackhouse nearly 30 years ago. Susan’s drive, and that of her leadership team, has ensured that Stellar is renowned for its service and commitment to both its customers and associates, resulting in numerous accolades and awards. In addition to this most recent recognition by MarketPlace, Stellar was recognized as 2016 Best Overall Retailer and Best News & Gift Operator by Airport Revenue News; and received the “Small Business of the Year” Award by the Greater Tampa Chamber of Commerce.
Stellar News is the airport retailer’s award-winning, exclusive news/convenience brand where shoppers will find the best in reading material, snacks and beverages, travel comfort accessories, electronics, apparel, and regional gifts and souvenirs. The stores welcome travelers with an open floor plan that ensures ease of circulation and minimal queuing, and delivers a technology solution designed to reduce transaction times.
Stellar and Swarovski partner in several airports to deliver this popular international fashion jewelry brand to travelers. Swarovski has strong name recognition and is priced in the affordable luxury category – perfect for travelers to purchase as gifts or as a treat for themselves.